{"product_id":"how-deal-verbal-aggression-street","title":"How To Deal With Verbal Aggression: At work at home or on the street","description":"Increasingly today we seem to face more and more verbal aggression. At work on the streets even at home... but how do you deal with it? A common reaction is to shout back but that will probably just cause the situation to escalate into further abuse. In this book trainer Robert Agar-Hutton teaches the basic techniques of how to deal with someone who is verbally aggressive and to bring the situation under control. Suitable for people aged 14 and up.\t\u003cp\u003e\u003cb\u003ePaperback:\u003c\/b\u003e 112 pages\u003c\/p\u003e\u003cp\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Troubador Publishing Ltd (May 6 2003)\u003c\/p\u003e\u003cp\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003c\/p\u003e\u003cp\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 1899293787\u003c\/p\u003e\u003cp\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 978-1899293780\u003c\/p\u003e                                                                                    \u003cp\u003e\u003cb\u003e    Product Dimensions:     \u003c\/b\u003e    5.8 x 0.3 x 9 inches    \u003c\/p\u003e\u003cp\u003e\u003cb\u003eShipping Weight:\u003c\/b\u003e 5 ounces \u003c\/p\u003e    \u003cp\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e","brand":"Relationships","offers":[{"title":"Paperback","offer_id":31474202771505,"sku":"1899293787","price":28.8,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0253\/5479\/7105\/products\/51IT1qtdPuL.jpg?v=1576226715","url":"https:\/\/bookgaloisetu.myshopify.com\/products\/how-deal-verbal-aggression-street","provider":"BookGaloiSetu","version":"1.0","type":"link"}