{"product_id":"escalate-calm-angry-person-seconds","title":"De-Escalate: How to Calm an Angry Person in 90 Seconds or Less","description":"Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in ninety seconds or less with this proven and accessible peacekeeping method by self-described “lawyer turned peacemaker” Douglas E. Noll.We live in an increasingly divided world and most of us have encountered our fair share of aggressive people and difficult confrontations. Fortunately we now have the tools to become peacemakers and transform emotionally volatile situations and hurt feelings to calm non-aggressive ones. Tested on prison inmates De-Escalate offers a new set of social listening and communication skills based on the latest findings in neuroscience and meditation. Along with practical exercises and scenario-based examples each chapter focuses on specific themes such as dealing with emotionally charged teenagers and frustrated coworkers. Additionally Noll shares practical tips on how to be civil in an uncivil society. With De-Escalate we can bring peace to all facets of life cultivate healthier relationships and participate in creating a more caring and compassionate future for us all.\t\u003cp\u003e\u003cb\u003ePaperback:\u003c\/b\u003e 256 pages\u003c\/p\u003e\u003cp\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Atria Books\/Beyond Words (September 12 2017)\u003c\/p\u003e\u003cp\u003e\u003cb\u003eLanguage:\u003c\/b\u003e English\u003c\/p\u003e\u003cp\u003e\u003cb\u003eISBN-10:\u003c\/b\u003e 9781582706559\u003c\/p\u003e\u003cp\u003e\u003cb\u003eISBN-13:\u003c\/b\u003e 978-1582706559\u003c\/p\u003e\u003cp\u003e\u003cb\u003eASIN:\u003c\/b\u003e 1582706557\u003c\/p\u003e                                                                                    \u003cp\u003e\u003cb\u003e    Product Dimensions:     \u003c\/b\u003e    5.5 x 0.6 x 8.4 inches    \u003c\/p\u003e\u003cp\u003e\u003cb\u003eShipping Weight:\u003c\/b\u003e 5.6 ounces \u003c\/p\u003e    \u003cp\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e","brand":"Relationships","offers":[{"title":"Paperback","offer_id":31474077073457,"sku":"9.78E+12","price":15.6,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0253\/5479\/7105\/products\/41ZQu55YcQL.jpg?v=1576225362","url":"https:\/\/bookgaloisetu.myshopify.com\/products\/escalate-calm-angry-person-seconds","provider":"BookGaloiSetu","version":"1.0","type":"link"}